Features
Everything an email goes through.
Nexmail follows a message from the moment it reaches your domain to the moment the reply is delivered. Open any stage to see exactly what it does.
01The stages
Six stages, in the order they happen.
01ReceiveMail for your domains arrives through Resend or your own mail server.
- Inbound through Resend, or a self-hosted Postfix or Mailu relay that posts signed messages.
- A webhook that cannot save a message answers with an error, so the sender retries instead of the mail vanishing.
- Duplicate deliveries are recognised and stored once.
- Attachments are kept on local disk or any S3-compatible bucket.
02RouteEach address belongs to a Slack channel, set by rules you control.
- Rules for an exact address, a whole domain, a domain fallback and a workspace fallback, checked in that order.
- Mail that matches nothing is stored and listed under Unrouted. It is never discarded.
- Replies stay in one Slack thread, and moving a route moves the next message with it.
03AnswerA shared inbox where the team assigns, labels, notes and replies.
- Assign a conversation, add labels, and leave notes only your team can see.
- Snooze a thread until later, or set a follow-up that brings it back if nobody replies.
- Drafts save as you type. Reply from the inbox, the compose page or straight from Slack.
- Keyboard first: j and k to move, x to select, Enter to open, c to compose, ? for the full list.
- An assistant suggests tidy-ups, like threads nobody owns, and changes nothing until you click.
04CheckEvery send is read for problems the recipient would see before it leaves.
- Stops a link whose text names one site and opens another, an executable attachment, a spoofed display name, or an address that unsubscribed.
- Warns, and never blocks, on SPF, DKIM, DMARC and provider health.
- An override is allowed and recorded in the audit log under the name of the person who made it.
05SendReplies go out through whichever provider is healthy, and wait when none is.
- Resend, Amazon SES, Brevo, SMTP2GO or any SMTP server, in an order you choose.
- Three failures in a row open a provider’s breaker and traffic moves to the next one.
- With no provider available, mail waits in the queue. It is never marked failed for that.
- Bounces and complaints come back from each provider and update the suppression list.
06LimitDaily ceilings and an emergency stop keep a mistake from becoming a flood.
- Daily limits for the whole workspace, for each provider and for each sending domain.
- Reaching a limit schedules mail for the next window rather than failing it.
- One switch in Settings holds every outgoing message. Incoming mail keeps arriving.
02Around the inbox
Also in the box.
- Outreach campaigns
- Import recipients from a spreadsheet, a paste or the CRM, review the list, get it approved and send within your limits. Opens, clicks and one-click unsubscribe are built in.
- Separate workspaces
- Each organisation has its own domains, inbox, routes, providers and team. Nothing crosses from one to another.
- Guided domain setup
- Nexmail lists the DNS records to publish, checks each one through public resolvers and finishes with a test send.
- Team and roles
- Invite people by email, choose who is an admin, and let anyone reset a forgotten password on their own.
- Your logo on outgoing mail
- Upload a logo once and it appears in the messages your team sends.
- A record of every message
- Every email in and out is stored with its delivery history, so “did it arrive?” takes seconds to answer.
03Keyboard
Never reach for the mouse.
The inbox answers to the same keys as the mail clients your team already knows.
- jor↓
- Next conversation
- kor↑
- Previous conversation
- x
- Select
- Enter
- Open
- c
- Compose
- /
- Search
- Esc
- Clear selection
- ?
- Show every shortcut
Put your domain on Nexmail this afternoon.
Free while in early access. Bring your own providers and pay them directly.